Make moments matter. Register today.

Join us for the IBM Smarter Commerce Global Summit 2014 with a powerful combination of leaders from marketing, eCommerce, procurement and supply chain management, customer service and IT. Learn from industry experts who have developed best practices with proven results by engaging in real-time with their customers, partners and suppliers - because moments matter.

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Join me for my session "The Social Business Foundation for World-class Customer Service" at 2:15 pm on Wednesday May 14th in the Tampa Convention Center-Room 11.